How to make a Claim?

If an insured suffers a loss, which is covered by the policy, they must comply with the claims process set by the insurer, which will require them to notify the insurer of the loss quickly. A Surveyor or an assessor will usually be appointed by an insurer to examine a claim in some detail.

Filing your claim

1. Phone your insurance agent/insurance company. Do it as soon as possible even if you are far off from home and even if someone else caused the accident. Keep the copy of cover note or insurance policy handy and make sure it is not expired.

2. Ask your agent on how to proceed and what forms or documents will be needed to support your claim. 

3. Your company may require a "proof of loss" form, as well as documents relating to your claim, such as medical and auto repair bills and a copy of the police report. Supply the information your insurer needs.

4. Keep records of your expenses. Expenses you incur as a result of an automobile accident may be reimbursed under your policy.

5.  Keep copies of your paperwork. You may need to refer to it later like FIR, copy of driving license of driver of the vehicle.